Privacy Policy

This policy covers the treatment of personally identifiable information (personal data) that Knightstone may collect when you use our website, links from our website to other websites are not covered by this policy and we have no liability or responsibility for any content on such sites.

For further information our any questions regarding our Privacy Policy you should use the contact details provided below:

The Information Manager

4 Station Avenue, Tile Hill,
Coventry, West Midlands,
United Kingdom, CV4 9HS

Telephone: 077 69 323 600
Email: info@leicesterliving.co.uk

1. Use and Disclosure of the Information and Client Information

Knightstone will use the Information in a variety of ways, some of which will assist and enable Knightstone to provide its services to its clients and prospective clients. This may include Knightstone contacting you directly to monitor progress and to inform you of progress on a specific application and Knightstone publishing some Information (e.g. your name and country of origin) on certain pages of its websites for publicity purposes.

Knightstone may also in its sole discretion retain the Information and use it for direct marketing services, e.g. Knightstone may send marketing information to you. Such marketing information may relate to goods and/or services provided by Knightstone and/or third parties as well as goods and/or services provided by third parties which are entirely unrelated to your original requests.

Knightstone will not sell or rent your personal data to anyone. We will only send personal data about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide information or services requested. However, we may disclose your personal data where we are required to do so by law or a court order.

You shall indemnify and keep Knightstone and Knightstone’s directors, officers, employees and agents fully indemnified against all actions, claims, proceedings, costs and damages (including any damages or compensation paid by Knightstone on the advice of its legal advisors to compromise or settle any claim) and all legal costs or other expenses arising out of any breach of any representations, warranties and/or undertakings or out of any claims by a third party based on any facts which if substantiated would constitute such a breach.

2. Security

All Information provided by you will be kept as confidential and as secure as possible. The Information provided by you can only be exchanged between you, Knightstone and any third party to whom Knightstone decides to transfer the Information to for the purposes detailed above. Furthermore, as required by the Act, Knightstone follows strict security procedures in the storage and disclosure of the Information which you have given to Knightstone, to prevent unauthorised access.

Knightstone uses industry standard practices to safeguard the confidentiality of the Information. Knightstone treats personal Information as an asset that must be protected against loss and unauthorised access. Knightstone employees use many different security techniques to protect the Information from unauthorised access by users inside and outside the company. However, “perfect security” does not exist on the Internet.

3. Cookies

Knightstone’s website may use cookies, however these cookies do not contain any Personal Data. Any time any individual uses Knightstone’s website, such use will be subject to cookies unless the individual rejects them. For further information on Knightstone’s use of cookies, please contact Knightstone as detailed above.

Use of Cookies by Knightstone

This website may use cookies to help us improve your experience of the website.

Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. They help us find out what parts of the site you visit, what you like and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.

To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting the Knightstone Student website.

What does this site specifically use cookies for?

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. We store one session cookie which enables us to identify that the same person is moving from page to page on our website.

Please note that if you disable the session cookie some areas of the site may lose some functionality.

Persistent cookies

We use certain cookies that are persistent, meaning that they last beyond your session enabling us to improve your experience of the website if you visit it again.

This site uses Google Analytics to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses three cookies to help track which pages are accessed. The cookies contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

Opting out of cookie usage

You can stop third party cookies [such as those used for Google Analytics] being stored on your computer by blocking third party cookies from within your browser. Or you can block cookies completely.

Alternatively, if you wish to keep your cookies settings but want to opt-out of Google Analytics tracking, you can download an add-on by visiting: http://tools.google.com/dlpage/gaoptout

For further information about managing and disabling cookies, you can refer to the help section in your browser or user guide.

4. Individual’s Rights

Under the Data Protection Act 1998 all individuals are entitled, on the payment of a fee, to be given from Knightstone a description of all personal data Knightstone holds about the individual, the purposes for which this is being processed and the recipients to whom this may be disclosed. All such individuals also have the right to have communicated to them in an intelligible form the information constituting the personal data and any information available to Knightstone as to the source of that personal data. If you require any further information on this point, please contact Knightstone as detailed above.

5. General

Knightstone reserves the right to vary the terms in this Privacy Policy from time to time. Such variations become effective immediately upon the posting of the varied terms on the website. By continuing to use the website after such posting you will be deemed to accept such variations. You should visit this page periodically to review these terms because they are binding upon you.

If any part of these terms is found by a court to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

If you breach these terms and we ignore this, we will still be entitled to enforce all these terms at a later date or in any other situation where you breach these terms.

This Privacy Policy and the agreement between you and us for the provision of the website are only available in the English language.

For the avoidance of doubt nothing in this Privacy Policy shall confer on any third party any benefit or the right to enforce any terms contained herein.

NO HIDDEN COSTS

Many Landlords claim to have fancy gyms, cafes etc. but inflate their rent to cover the costs. We don’t believe in such hidden costs within the rent and therefore you are paying a very competitive rent for a high quality apartment. We can use our clout to get you discounted Gym membership and entrance into clubs and bars should you desire. This is how we can keep luxury apartments rents low and allow you to choose what to pay for.

PERSONAL TOUCH

Have you experienced speaking to agents who will speak to the Landlord who will get back to you and nothing ever seems to happen? With us, you have a direct number for the Landlords Office and therefore will not need to deal with agents or any 3rd parties. Your issue will be dealt with in fast and efficient manner. The Landlord makes a weekly visit to the building so you can arrange to speak to him personally.

CARE

As we care for the welfare of our students we have a 24/7 security patrol company who will assist with any safety concerns or if there is unfair disturbance from other students. If you have forgotten or lost your key then just call security patrol who will do the proper ID checks and let you in. If you are being disturbed by a party or loud music in the middle of the night then just phone security who will sort out the noise-makers. We know that internet is vital so we have a dedicated locally based Virgin media technician whom you can call directly on his mobile should you have any internet issues and he will pop round to sort anything.